Information regarding your Personal Data

The Administrator of the Personal Data relating to members of the site is Jakub Skowronek.
The registered office in Sosnowiec, Grabowa 6/2 street.
E-mail address:

We are fully responsible for the secure use of your data in accordance with applicable regulations.


We use your Personal Data:
For the preparation of relevant documents related to the legal obligations concerning the seller (accounting documents, duties related to reporting of tax authorities, issuing and storing Invoices, issuing purchase and sale agreements, complaints, claims, refunds).

Implementation of orders placed and delivery of the purchased goods

Data required to carry out these obligations:

Buyer’s personal details enabling us to contact them (name, surname, e-mail address, phone number)
Full delivery address (not required in the case of personal collection)
Company name, tax code and address (data needed to issue VAT invoices)
The above data is stored for any possible pursuance of claims and in case of unpaid receivables.

If the payment is made through your bank we are automatically informed of the account number. We only use this data to process refunds and not for any other reason.


We use third party processors to collect, export, process and store Personal Data on our behalf. The processors we use currently are the following:

Payment Processor (Paypal, banks)
Delivery companies (couriers, post office)
Accountants, Tax Office
Staff members responsible for the implementation of shipped orders
Public institutions (only if necessary, to initiate execution of debts)


We will maintain records of your Personal Data until we complete your order and the warranty expires.
For the period of time determined by Tax Regulations (e.g. Accounting) forcing us to store particular data


We maintain technical and physical safeguards that are designed to protect the security and integrity of your Personal Data, and to guard it against accidental or unauthorised access, use, alteration or disclosure to unauthorised third parties. These measures include device encryption, firewalls and virus checking procedures. Where we keep Personal Data files on local devices these devices are protected and accessible only to authorised Spidershop employees. We regularly review our security systems to ensure that your Personal Data remains safe and secure. Each customer is assigned an individual order number which we use to process your order.


We use cookies (small text files which are transferred to your browser by our website to identify data traffic patterns, personalise contents and support security. The cookies we use are described in more detail in our cookie statement. They do not provide any information which might disclose the identity of a specific person but they may potentially identify your computer, your browser and your internet settings. You may change the storing of cookies in your browser settings at any time by selecting the function “accept no cookies”. However, disabling essential cookies may result in you no longer be able to use the entire functionality of our website.


We will NOT share your Personal Data with any of social media sites.


You can update your subscription preferences or unsubscribe from our marketing communications at any time by following the link in the footer of the last email you received from us (“Update your subscription preferences” or “Unsubscribe”) or by sending your request with detailed instructions for our Customer Services team. You have the right to update and correct the personal information on your account. You also have the right to request from us all personal information that we hold that relates to you, to request restriction of the processing of that data and to request that we delete that data.  We may require you to provide us with appropriate identification before we comply with this request. You also have the right to object to our continued processing of your personal data.  You may also have the right to data portability. If you have a complaint about the way in which we use your personal information you have the right to complain to the I. You can contact us with questions about the personal information we hold about you using the contact information provided in the contact us section of this privacy notice.
Changes to our Privacy Notice
We will update this Privacy Notice from time to time to reflect changes in our business. All such changes will be posted to our websites and if we consider it to be appropriate we will notify subscribers of any material changes by e-mail.